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Return Policy

Last updated: August 2024

We want you to love your Afric Attire purchase. If you're not completely satisfied, we're here to help with returns and exchanges.

Return Window

You may return any item within 30 days of the delivery date for a full refund. Items must be:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In the original packaging where applicable
  • Free of odors, stains, or damage

How to Initiate a Return

  1. Email us at info@africattire.com with your order number and the item(s) you wish to return.
  2. We will send you a return authorization and return shipping address within 24 hours.
  3. Pack your items securely with the original packaging and tags.
  4. Ship the package to the provided return address.

Return Shipping Costs

Return shipping is the responsibility of the customer, except in cases where the item arrived damaged or an incorrect item was sent. In those cases, we will provide a prepaid return label.

Exchanges

We offer free exchanges for different sizes or colors within 30 days of delivery. To request an exchange, email us with your order number and the size or color you'd like instead. We'll ship the new item once we receive your return.

Refund Processing

Refunds are processed within 3-5 business days of receiving your returned item. The refund will be issued to your original payment method. You will receive an email confirmation when the refund is processed.

Non-Returnable Items

  • Earrings (for hygiene reasons, unless defective)
  • Items marked as final sale
  • Items that have been worn, washed, or altered

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will send a replacement at no cost or issue a full refund — your choice.

Wrong Item Received

If you receive the wrong item or the wrong size/color, contact us immediately. We will send the correct item and provide a prepaid return label for the incorrect one.

Contact Us

For return questions: